Privacy Policy for Casino Rise

Effective Date: March 1, 2026

Welcome to Casino Rise. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and use our website and services in the United Kingdom.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, date of birth, email address, postal address, phone number, and other information you provide when registering or communicating with us.
Account Information: Username, password, and account activity details.
Payment Information: Payment card details, billing address, and transaction history.
Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your experience and analyze site traffic.

2. How We Use Your Information

Your information is used for the following purposes:

To provide and maintain our services, including account management and customer support.
To process transactions and payments securely.
To comply with legal and regulatory requirements, including anti-money laundering and age verification.
To improve our website, services, and marketing efforts.
To communicate with you about your account, promotions, and updates.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with legal obligations.
Legitimate interests pursued by Casino Rise, such as fraud prevention and service improvement.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers who assist us in operating our business, subject to confidentiality obligations.
Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to complete transactions.

5. International Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Right to access your personal data.
Right to rectify inaccurate or incomplete data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time, where processing is based on consent.
Right to lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse site usage, and provide personalised content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Casino Rise Data Protection Officer
123 Casino Rise Street
London, UK, SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123

For complaints regarding data protection, you may also contact the UK Information Commissioner's Office (ICO) at https://ico.org.uk.