Responsible Gambling
At Casino Rise, we are committed to providing a safe and responsible gaming environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.
Our Commitment
Casino Rise is dedicated to promoting responsible gambling practices and preventing gambling-related harm. We work closely with industry regulators and responsible gambling organizations to maintain the highest standards of player protection.
Setting Limits
We encourage all players to set personal limits to help maintain control over their gambling activities:
- Deposit Limits: Set daily, weekly, or monthly deposit limits
- Loss Limits: Control the maximum amount you can lose in a specified period
- Session Time Limits: Limit the duration of your gaming sessions
- Wager Limits: Set maximum bet amounts per game or session
To set or modify your limits, please contact our customer support team or visit your account settings. Limit increases will only take effect after a 24-hour cooling-off period.
Self-Exclusion
If you feel you need to take a break from gambling, we offer self-exclusion options:
- Temporary Self-Exclusion: Block access to your account for periods ranging from 24 hours to 6 months
- Permanent Self-Exclusion: Permanently close your account with no option to reopen
During self-exclusion periods, you will not be able to access your account or receive promotional materials from us.
Warning Signs
Please be aware of the following warning signs that may indicate problem gambling:
- Spending more money than you can afford to lose
- Gambling for longer periods than intended
- Chasing losses with bigger bets
- Borrowing money to gamble
- Neglecting work, family, or social responsibilities
- Feeling anxious or depressed about gambling
- Lying about gambling activities
Getting Help
If you or someone you know is experiencing gambling problems, help is available. The following organizations provide free, confidential support:
- GamCare: www.gamcare.org.uk | Helpline: 0808 8020 133
- Gambling Therapy: www.gamblingtherapy.org
- BeGambleAware: www.begambleaware.org
- Gamblers Anonymous: www.gamblersanonymous.org.uk
GAMSTOP
GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. If you choose to self-exclude through GAMSTOP, you will be prevented from using gambling websites and apps run by companies licensed by the UK Gambling Commission.
To register with GAMSTOP, visit: www.gamstop.co.uk
Underage Gambling Prevention
Casino Rise strictly prohibits underage gambling. We use advanced age verification systems to ensure that only players aged 18 and over can access our services. We also work with schools and youth organizations to educate young people about the risks of gambling.
Third-Party Tools
In addition to our own responsible gambling tools, you may find the following third-party software helpful:
- Gamban: gamban.com - Blocks access to gambling websites
- Net Nanny: www.netnanny.com - Parental control software
- Qustodio: www.qustodio.com - Family safety platform
Contact Us
If you need assistance with responsible gambling tools or have concerns about your gambling habits, please don't hesitate to contact us:
- Email: [email protected]
- Live Chat: Available 24/7 through our website
- Phone: +44 20 3808 9999 (Monday to Sunday, 9:00 AM - 11:00 PM GMT)
Regular Reviews
We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and in line with industry best practices. Our responsible gambling measures are independently audited annually.
Last updated: March 15, 2026
Remember: Gambling should be fun. When the fun stops, stop.
